Privacy Policy

Cartlystores ("we", "our", "us") operates the online marketplace at cartlystores.com. This Privacy Policy explains how we collect, use, store, and protect personal data from Vendors and Buyers who use our platform. By using cartlystores.com, you consent to the practices described in this policy.

2.1 From Vendors:

• Full name, business name, and commercial registration details

• Email address and phone number

• Business address and location

• Product listings, images, and descriptions

• Subscription and billing information

2.2 From Buyers:

• Name and contact information provided at checkout

• Delivery address

• Order history and browsing behavior on the platform

• Device information and IP address

We use collected data to:

• Operate and improve the platform

• Process and facilitate orders between Buyers and Vendors

• Send transactional notifications and order updates

• Manage Vendor subscriptions and accounts

• Comply with legal obligations

• Detect and prevent fraud or abuse

We do NOT sell your personal data to third parties.

We may share data with:

• Vendors: Buyer delivery information is shared with the relevant Vendor solely to fulfill the order

• Service Providers: Hosting and technical providers who process data on our behalf under confidentiality agreements

• Legal Authorities: When required by Egyptian law or court order

Cartlystores does not share personal data for advertising or marketing purposes without explicit consent.

We retain personal data for as long as your account is active or as needed to provide services. Vendors may request deletion of their data upon account termination, subject to legal retention requirements.

Our platform uses cookies to enhance user experience, analyze traffic, and maintain session data. You may disable cookies through your browser settings, though this may affect platform functionality.

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (subject to legal requirements)

• Withdraw consent for marketing communications at any time

To exercise these rights, contact: info@cartlystores.com

Cartlystores implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Our platform is not directed at individuals under the age of 18. We do not knowingly collect data from minors.

We may update this Privacy Policy periodically. Continued use of the platform after updates constitutes acceptance of the revised policy.

For privacy-related inquiries: info@cartlystores.com